MY RUBY CARD - FAQ

How can we define My Ruby Card?

  • My Ruby Card is a smart embedded software on a secured credit card format USB media that fits in a wallet where it is highly recognizable in case of an emergency.
  • This embedded software files the user medical data and issues a multilingual medical profile accessible by any medical practitioner.

What is it for?

Elle est une réponse à 3 besoins bien identifiés :

  • In France 15 million patients attend each year emergency services. Among them 12 000 die due to a lack of information about the patient health status (i.e. personal and family medical history, diseases and treatments…). Therefore, it is urgent to enable rescue teams to have a quick access to essential medical data of patients, on a simple, inexpensive and accessible device
  • Furthermore, medical exams, reports and prescriptions are usually misfiled, misplaced or even lost and rarely available when needed. There is clear a need for a convenient and secured storage for medical information to make it available and accessible to medical practitioner..
  • Meanwhile, medical practitioners look for a synthetic and classified presentation , of all this medical information to avoid time-consuming analysis.

My Ruby Card is designed to meet all these needs to classify, secure and enable doctors to access this vital medical information.

Who is it for?

  • My Ruby Card is intended for anyone who wishes to take an active control of their health..
  • All the more relevant for elderly people, travelers, people at risk due to their health situation or their professional activity. It becomes paramount for all those whose lives depend on it: people having expression or memory difficulties or those with a regular health care monitoring, implying several consultations, medical prescriptions, and various documents to file.

Why is it an USB card?

This card can be filled by the user itself or by his doctor or any trustful person selected by the user.

  • USB is a universal port for any type of computer; it appears as the most economical way to make information accessible to doctors and patients. Sharing the management of medical information is nowadays prevailing. Patients have a growing desire for information, and doctors aspire to a better involvement of the patient in his medical care.
  • We believe that the accessibility of medical information must involve the patient as well as the doctor.
  • Also doctors want to concentrate on health care and not on administration. Patient involvement will optimize an accurate integration of medical history.

How can the medical information stored on the card help doctors?

LThe medical validation of Ruby My Medical Card is at the centre of our project

The head of the company being a doctor, it seemed necessary to involve patient in his medical care and particularly in the constitution of his health history, but how to achieve this goal with medically reliable information?

Two means have been implemented:

  • The structure of this smart software was designed by a panel of doctors and emergency practitioners to avoid any useless entry of information. By answering the numerous medically validated questions, the user will built his medical data, supported by a majority of multiple choice answers.
  • The attachment of medical documents related to a selection of questions, provides a medical validation. Furthermore, the medical profile generated by My Ruby Card is a classified synthesis for an easy access and comprehension by any medical practitioners.

How is the information uploaded and by whom?

Medical information takes the form of a "Digital Medical Profile" stored on a credit card format USB device:

  • Stored on a credit card size USB media
  • Delivered by an embedded software
  • Based on the answers given by the user to relevant medical questionnaires
  • The user can be assisted by a health practitioner or a guardian in cases of mental deficiency or for Seniors

How is the synthesis of My Ruby Card delivered?

  • This “Digital Medical Profile” has been conceived for a quick and easy reading by any medical practitioner, especially in case of emergency
  • In practice, it is a “Dynamic” document, synthesizing medical data in a hierarchy based on the relevancy of the information and ordered by medical specialty.
  • The information is multilingual.

What kind of medical information can be inserted on the card?

The inclusion of relevant information by the user is guided and any type of medical documents can be charged on the card:

  • Diagnostics, lab results, medical and exam prescriptions, surgery reports, radios, MRI scanners...
  • The card can integrate all types of existing formats attachments: Word Excel, PDF, Jpeg, Video...
  • Each attachment is connected to a part of the questionnaire to provide proper medical validation (e.i. the result of a blood test will be linked to a question about coagulation, a radio will be added to a question about an internal prosthesis…).

How is the confidentiality of data handled?

The user is in charge of his data and decides what information is directly accessible or not.

  • Information security (or medical confidentiality) meets the requirements of French legislation on medical data hosting. The user has a full control on public or confidential information,
  • Some information is not confidential (i.e. blood type, allergies, diseases) yet is very important from a medical point of view. Other information has little medical impact, yet is highly confidential (psyche, urogenital system...).
  • The user decides which data to publish in case of an emergency.
  • To do so, each question on the card allows the user to decide on its confidentiality (i.e. photo, personal, administrative or medical topics). The card can be completely anonymous.

This procedure sets the user at the heart of the system respecting the legislation on sensitive data.

The user can decide which data is "public" (immediately available) and which is "confidential" (needs a password). This may apply to only some or to all the data. Any information considered confidential is stored on a secured part of the card. The procedure to access this secured part, called Medical Safe, is patented

Why is it important to define your emergency contacts (trusted third parties)?

Obviously, our solution would not be relevant if the user decides to classify all medical information as "Confidential" and if he is not able to reveal his password in case of an emergency.

This is why we developed a process that allows a trusted person to enable medical staff to access the confidential data. Therefore, the user must:

  • define its emergency contacts within the software,
  • let this people know that they have been named by the user for this purpose and communicate the password that will allow the opening of the Medical Safe if needed

Besides, we have devised a process which will open the access to the "Medical Safe" with a Smartphone and this process will be integrated in the next stages of our development.

How can a medical provider (physician, hospital, emergency doctor) access the data?

The data (so called «Personal Medical Profile») can beimmediately accessed by any medical provider since the data is accessible locally from the card when it is inserted on any computer (MAC or PC) and with or without an internet connection.

  • The practitioner will be able to access all information defined as “public” and accessible by the user
  • The user can also state some data (all or a part of it) as “confidential” and private. In such a case, the practitioner would then have to enter the password in order to access such data. The password can be given by the user himself if he is able to, or by a third party, who would be nominated by the user.

Safety is at the heart of our developments:

Regarding the card itself, many security systems are implemented:

  • Partitioning the USB stick: boot read-only and read-write for the other two,
  • Encrypted partitions (except boot) - decryption with login / password,
  • Additional security against virus by blocking most common systems of diffusion,
  • No storage of patient profiles since they are generated on-the-fly from data from the encrypted database.
  • No license number on the card to prevent any nominative merger in case of loss

All this allows a maximum data protection against viruses, errors made by the user, theft or loss of the card.

How do you comply with the various local data protection legislation?

The legislation on hosting and protecting personal data does not apply in the case of our card and this conforms to all existing legislation, because:

  • The user is the owner of the card,
  • The user decides which data he wants to insert on the card
  • The user decides which data he wants to make visible or not on the card,
  • The data is handled by the user to ensure confidentiality
  • Legal compliance (no hosting of data): the user’s medical data is locally stored on the device with no remote access provided
  • A web connection is required only in the activation, modification or reset processes.
  • Only the client database is hosted for activation and reset procedures. All medical data is stored locally on the card.
  • It is impossible to link the medical data on the card with any personal data (the card has no name or number on it).
  • This procedure sets the user at the heart of the system respecting the legislation on sensitive data.

How is the information kept up to date?

The user can update all or part of the data, at any time and according to his medical events.

Furthermore, upon activation of the card on our secured website, we collect contact information and email of any new user in a database, mainly for a login and password reset function. This customer base will allow us to address our users with a number of messages (information, reminders...) and encourage them to keep their card up-to-date.

What happens if I have lost my login password?

Upon activation of the card, we collect contact information and email of any new user, so we can manage the login & password reset procedure in a secure and anonymous way.

If I lose my card, should I re-enter all my data?

There is a backup system for your data on your computer. The next version of our software will allow reset of your data on a new one in the event of loss or theft.

How do I operate my card abroad ?

Questionnaires on the card are multilingual (English, French, and Italian, new languages are coming). Filling the card can be done:

  • Automatically in the language of the operating system of the computer on which the card is used,
  • Or in another language chosen by the user when accessing the card.

The format used for filling the questionnaires allows automatic translations of integrated data and an international reading of such:

  • Automatically in the language of the operating system of the computer on which the card is used
  • Or in another language chosen by the medical staff when accessing the personal medical profile of the user on his card.

This international aspect is essential, even vital, for nomadic people, the card will be very helpful anytime / anywhere.

If I don’t enter my data all together, how do I save it on the card?

My Ruby Card Software is designed to ensure a permanent and automatic recording of all data inserted on the card. As such any information entered on the card, any question answered and any attachments that you insert will be saved automatically without you having to do anything.

You can always pause the filling of your card without any risk of loss of information.

In addition, a display of color, result of an ergonomic research done for the interface, highlights the questions that have not yet been filled.

Can I handle other family members medical data on My Ruby Card ?

We are studying the possibility to offer a family package.

We are studying the possibility to offer a family package ?

  • • If you do not find the answer to your question in this section, please send us an email at the following address : support@myrubycard.com